How can we help?
Search the help centre, or skip straight to a human. Support runs 24 hours a day, every day.
Getting started
Sign-up, verification and your first copied trade.
Copy trading
Sizing, skipped trades, slippage and unfollowing.
Risk controls
Stop-copy levels, allocation caps and leverage ceilings.
Account & security
2FA, whitelists, password resets and locked accounts.
Deposits & withdrawals
Networks, minimums, holds and missing transfers.
Fees & profit share
What you pay, and when a provider earns nothing.
A copy trading platform. You browse verified traders, pick the ones whose track record and risk profile suit you, and their positions are mirrored into your own account automatically at your chosen size. Fixed-term investment plans and savings sit alongside it for capital you would rather not trade actively.
No. Copying is the whole point — the provider makes the decisions and you set the limits. That said, understanding drawdown and position sizing will change which provider you pick, and the Learn section covers both in about twenty minutes.
You do. Copied positions open inside your own account against your own balance. A strategy provider can trigger trades under the rules you set, but can never deposit, withdraw or transfer your funds.
Sort by maximum drawdown rather than headline return. A trader up 300% with a 60% drawdown is a different proposition from one up 40% with a 5% drawdown, and only one of them is survivable if you join at the wrong moment. Track record length matters too — anything under twelve months has not been tested by a full cycle.
Nothing to browse or follow. Providers take a share of the profit they make for you, typically 8% to 15%, charged only on gains and only after any earlier losses are recovered. Standard trading fees apply to the copied trades themselves.
Yes. Unfollowing is instant and you decide whether open copied positions close with it or stay open under your own control. There is no lock-in on copy trading; only the fixed-term investment plans have a term.
Data is encrypted in transit and at rest, and access inside the company is limited to the staff who need it to support you. We never sell personal information. See the Privacy Policy for the full detail.
Live chat runs 24 hours a day from any page, or submit an inquiry and the team responds by email. VIP accounts get a named manager reachable directly.